Laura: Excuse me, could you come here for a moment, please?
Michael: Of course, ma’am, how can I help you?

Laura: We’ve finished our meal, could we have the bill, please?
Michael: Certainly, I’ll bring your bill in just a moment.

Laura: Thank you very much.
Michael: You’re welcome, I’ll be right back.

Michael: Here is your bill, madam, I’ll leave it on the table.
Laura: Thank you, I’ll take a look at it now.

Laura: Excuse me, could I ask you a question about the bill?
Michael: Of course, no problem, what would you like to ask?

Laura: I can see two drinks here, but I only ordered one orange juice.
Michael: Let me check, I think the second drink might be your friend’s water.

Laura: Oh, I see, so the still water is also on my bill.
Michael: Yes, the bottle of still water is included as a separate item.

Laura: That’s fine, and this extra charge here, what is it for?
Michael: That charge is for the side of fries you ordered with your burger.

Laura: Right, now it makes sense, thank you for explaining.
Michael: You’re welcome, I’m happy to clarify anything.

Laura: So the total is 34 pounds and 50 pence, is that correct?
Michael: Yes, that’s correct, it includes all the food, drinks, and tax.

Laura: Do you accept payment by card?
Michael: Yes, we do, you can pay by card or by cash, as you prefer.

Laura: I think I’ll pay by card today.
Michael: No problem, I’ll bring the card machine to the table.

Michael: Here is the card machine, please insert or tap your card.
Laura: I’ll tap my card, thank you.

Michael: All right, please wait a second, it’s processing.
Laura: Okay, no problem.

Michael: The payment was not accepted, I’m afraid, could we try again?
Laura: Oh, maybe I held it too far, I’ll try tapping it once more.

Michael: Perfect, now it shows “approved”, the payment has gone through.
Laura: Great, thank you, could I have a printed receipt, please?

Michael: Of course, I’ll print your receipt now.
Laura: Thanks, I like to keep it for my records.

Michael: Here is your receipt, and I’ve placed it inside this little folder.
Laura: Thank you very much, that’s very kind.

Laura: If I wanted to leave a tip, can I add it by card, or is it better in cash?
Michael: You can do either, you may leave a cash tip on the table or add it to the card payment next time.

Laura: Today I’ll leave a small cash tip on the table.
Michael: Thank you, we really appreciate it.

Laura: Everything was very good, the food and the service were excellent.
Michael: I’m very glad to hear that, it was a pleasure serving you.

Laura: Have a nice evening.
Michael: Thank you, you too, have a wonderful night, goodbye.

Laura: Goodbye.
Michael: Goodbye.

La cuenta
Palabras y expresiones clave: bill, extra charge, item, total, tax, receipt.
– Bill = cuenta (no “account”).
– Extra charge = suplemento, coste extra.
– Receipt = ticket o recibo (no es “recipe”, que es receta de cocina).

Pago
Vocabulario muy típico al pagar: pay by card, pay by cash, card machine, insert or tap your card, processing, approved, the payment has gone through.
– Tap your card = pagar con contactless.
– Has gone through = el pago se ha procesado correctamente.

Consumo y conceptos de la factura
Aparecen cosas como two drinks, orange juice, still water, side of fries, your friend’s water, separate item.
– Side of fries = ración/guarnición de patatas fritas.
– Separate item = concepto separado en la cuenta.

Propina
Palabras importantes: tip, cash tip, add it to the card payment, we really appreciate it.
La propina se trata de forma muy natural y directa en inglés, pero siempre con cortesía.

Llamar al camarero y pedir la cuenta
Excuse me, could you come here for a moment, please?
Could we have the bill, please?
El uso de Excuse me + could + please es muy estándar y suena muy educado.

Entregar y revisar la cuenta
Here is your bill, I’ll leave it on the table.
I’ll take a look at it now.
Son fórmulas sencillas que marcan el momento en que empieza la revisión de la cuenta.

Preguntar y aclarar conceptos
Could I ask you a question about the bill?
What would you like to ask?
I can see two drinks here, but I only ordered one…
Let me check…
That charge is for the side of fries you ordered…
Este patrón I can see X here, but… es muy útil para señalar algo que no cuadra sin sonar agresivo.

Confirmar el total y la forma de pago
So the total is 34 pounds and 50 pence, is that correct?
Do you accept payment by card?
You can pay by card or by cash, as you prefer.
Frases muy directas y educadas, fáciles de memorizar.

Proceso de pago con tarjeta
Please insert or tap your card.
It’s processing.
The payment was not accepted, I’m afraid, could we try again?
Now it shows “approved”, the payment has gone through.
Aquí aparecen expresiones muy reales que escucharás casi tal cual.

Recibo y propina
Could I have a printed receipt, please?
If I wanted to leave a tip, can I add it by card, or is it better in cash?
Today I’ll leave a small cash tip on the table.
Son frases útiles si quieres hacer las cosas “bien” y entender cómo funciona la propina en ese local.

Uso de could para cortesía
Could you come here for a moment, please?
Could we have the bill, please?
Could I ask you a question about the bill?
Could I have a printed receipt, please?
Could suaviza la petición; es más formal y educado que can en estos contextos.

Presente simple para hechos y explicaciones
That charge is for the side of fries you ordered.
It includes all the food, drinks, and tax.
We really appreciate it.
Se usa el present simple para explicar qué es cada cosa en la cuenta o cómo funciona el sistema de pago.

Futuro cercano con I’ll
I’ll bring your bill in just a moment.
I’ll be right back.
I’ll print your receipt now.
Este I’ll expresa acción inmediata y es muy típico del lenguaje del servicio: promesa de hacer algo YA.

Pasiva y expresiones fijas del pago
The payment was not accepted.
The payment has gone through.
Aquí aparecen formas pasivas (was not accepted), muy usadas en contextos de tarjetas y sistemas. Son expresiones casi fijas que conviene reconocer al oído.

Estructuras de verificación y confirmación
Is that correct?
Now it makes sense, thank you for explaining.
Son fórmulas simples para chequear que ambas partes están de acuerdo con los datos.

“Bill” y no “account”
En español hablamos de “la cuenta”; en inglés, para el restaurante, se usa bill. Account se reserva para cuentas bancarias, cuentas de usuario, etc.

Propina
En muchos contextos angloparlantes la propina es parte normal de la experiencia y se menciona sin drama:
– Preguntar cómo dejarla: Can I add it by card, or is it better in cash?
– Respuesta típica: We really appreciate it.
Culturalmente, puede haber más expectativa de dejar propina que en algunos lugares de habla hispana, sobre todo en Reino Unido o EE. UU.

Transparencia con los extras
Es bastante normal que en la cuenta aparezcan extra charges por bebidas, guarniciones, etc., y que se expliquen con calma si el cliente pregunta.
El tono suele ser muy neutral: nada de ofenderse porque el cliente pregunte; está asumido que es parte del proceso.

Forma de hablar de la tarjeta
Expresiones como tap your card, card machine, it’s processing, approved se usan muchísimo.
En español se habla a veces de “pagar con contactless”, pero en inglés la palabra clave es tap (tocar/acercar).

Formalidad y cortesía constante
Se repiten Excuse me, please, thank you, you’re welcome, we really appreciate it, have a wonderful night.
En inglés esto es muy normal y casi obligatorio en este tipo de interacción; suena raro ser demasiado seco al tratar el tema del dinero.

Frase base para pedir la cuenta
Memoriza una estructura sencilla:
Excuse me, could we have the bill, please?
Evita traducciones literales como “the account, please”.

Para señalar posibles errores en la cuenta
Puedes copiar el modelo del diálogo:
I can see two drinks here, but I only ordered one.
Could you explain this extra charge, please?
Es una forma muy educada de decir “Creo que aquí hay un error” sin sonar agresivo.

Para preguntar por formas de pago
Frases útiles:
Do you accept payment by card?
Can I pay by cash?
Can I split the bill? (si quieres pagar entre varios).

Para lidiar con problemas de la tarjeta
Si la máquina falla:
Could we try again, please?
Can I try a different card?
Son frases simples que resuelven la situación sin nervios.

Para el recibo y la propina
Si quieres el ticket:
Could I have a receipt, please?
Si quieres preguntar por la propina:
Can I add a tip by card, or is it better in cash?
Si quieres dejar propina concreta:
I’ll leave a cash tip on the table.

Cierra siempre con cortesía
Usa frases tipo:
Thank you for your service, everything was very good.
Have a nice evening.