In the following business letter there are 10 mistakes. Find the mistakes and
correct them.
The following sentences from business letters all have one word missing.
Write the sentences again and include the missing word. Follow the example.
Example: I am
writing thank you for your letter of July 3rd.
1. I apologise for being at the airport to meet you, but I was
in a meeting all afternoon.
2. Further our telephone conversation of the 16th March,
3. We look forward getting your reply as soon as possible.
4. How are things the Thompson account?
5. If we can be any further assistance, please do not hesitate
to contact us.
6. I’ll give you a ring as soon I know the situation.
7. Would you kind enough to send me a copy of the design
specifications.
8. I am writing regard to your recent invoice for $567.
9. I am writing with reference our meeting of June 12th.
10. Please find enclosed a copy my CV together with the
application form.
Read the following text and chose the best word for each space. Follow the
example.
Definition of a Business Letter
The business letter is the basic of communication between two companies. It is a document
typically sent externally to those outside a company. A business letter
sent inside a company is often called a .
Most business letters have a tone. You should write a business letter whenever you need a
permanent record of information, and when you send
information (like a CV or an invoice). Because you generally
send business letters to other professionals, always include a formal
salutation and closing.
Purpose of a Business Letter
It is common to write business letters to readers of specific information. However, you might also write
a business letter to persuade others to take action or to
your ideas. Business letters can even function as
advertisements at times. Consider the letters that phone companies,
banks and other large businesses send to people who are not
for their services, or the letter to your CV. Both of these serve to promote or
advertise.
Business letters can be challenging to write, because you have to
consider how to your reader’s attention. This is particularly the case if your
readers receive large amounts of mail and have
time to read.
Audience Analysis
Writing business letters is like any other type of technical
communication: First you must analyze your audience and
. Then you collect information, create an outline, write a
draft, and then revise it. The key to writing business letters is to
as quickly as possible and to present your information
clearly.
As a student, you may write business letters to your head of department or managers
of study programs overseas. When composing academic business letters,
what this audience already knows about the subject.
For example, if you are writing a business letter to a company on an
academic paper, does your audience already know what the paper is about?
What do they require? What do you need from them as a result?
Because a business letter is a communication from one person to another,
a letter must a polite, positive tone. Look at the situation from your
reader's point of view and adjust the content and tone to
the audience's needs.
General Format
When you write a business letter, you should follow a general format.
However, your company may have specific that you must use. For instance, a company might have a
particular way of presenting a salutation or may even use a specific
type of .
Because a business letter is to communicate a message, its format should allow readers to
quickly understand information. Information should
to readers as they scan the document. Remember, a business
letter your professionalism.