listen to a conversation between two students, complete the conversation with
the following words.
Terry: How’s things at
college, Steph? Are you taking any new classes?
Steph: Yeah, I'm taking another really interesting course called
Business and the Web. We're learning all about
,y’know, buying and selling on
the Web, and also how new technology developments will affect the way
we buy, sell and things in the
Terry: You’re bloody amazing. Steph! You’re always pushing yourself
to learn new things and take more courses. So what’s this one about?
Steph: Well, I think it really is one of the most useful courses
I've had so far. This term, we’re studying
and how that's going to affect
the development of Internet and eventually online business. We’ve had
several lectures on the importance of mobile phones and several new kinds
of computers and other electronic
which are based on related
Terry: That sounds like really up-to-date stuff. What other areas
will you be covering?
Steph: We're going to discuss
Internet connections, like
, which allow us to exchange
information more quickly. And from there, we will focus on how Internet,
TV, radio and telephone technologies are all starting to come together.
Terry: Yeah, I heard about that one on the radio. But how does that
relate to online business?
Steph: As these technologies converge in the near future, a new
high-speed will develop which
will be perfect for the of
products and services online. The marketing possibilities are endless.
Terry: Yeah, so is your energy. Do you fancy a coffee?
Steph: Come on then, I’ve got ten minutes before my class starts.
Listen to the conversation and check.
best word or expression in the following sentences.
1. With a
Internet connection I can download songs and films easily on the
2. Luis and Craig are working on the of their new product. They have the infrastructure to get the
product to their customers, but they’re not sure how to advertise it yet.
3. I bought my Mum a DVD player for Christmas. She takes it with her wherever she
4. An Intranet is a computer connected , like a smaller version of the Internet, which helps
communication and connects departments inside a large company or
5. The cost of in some countries is high because of the poor transport system.
6. Since my Dad installed a new ‘smart’ for home security, we’ve been burgled twice and had one fire.
7. When the Backstreet Boys play live in Liverpool next week, more
than 100,000 people are expected to on the city centre.
8. Because of the advances in technology, more and more have Internet access.
Listen and repeat the sentences.
ACH (automatic check handling): A form of
electronic payment. Funds or payments can be transferred electronically
in two ways: by wire transfer or through an automated clearinghouse.
Acquiring bank: The bank that provides an e-commerce business
with its credit card processing account.
ADSL: A communications protocol for connecting computers and
other electronic devices to a network, such as the Internet.
Affiliate Program: A popular website promotion tool where a
website contracts with other websites for driving visitor to its site.
The revenue is calculated according to the traffic brought by a
Browser: Software Application program required to access and read
the websites on the Internet.
Business to Business (B2B): A business model for business on
Internet. Popularly called as B2B, it includes ecommerce transaction
between two business organizations.
Business to Consumer (B2C): A business model for business on
Internet. Popularly called as B2C, it includes ecommerce transactions
between a business organizations and an individual.
Chargeback: A chargeback occurs when a card holder disputes a
credit card transaction with his or her credit card issuer.
Commerce server: A Web server that contains the software
necessary for processing customer orders via the Web
Cookies: Small files that are automatically downloaded from a Web
server to the computer of someone browsing a Web site
Digital signature: A digital code that can be attached to an
electronically transmitted message that uniquely identifies the sender.
Domain Name: The unique name given to every website. It is used
to physically locate a website over the Internet. (Example:
Ecommerce: A methodology used for executing business - either
wholly or partially - over Internet or a network.
Hosting: A term used for storing and maintaining files, email or
domains on a server that is connected with Internet.
Merchant Account: An online bank account required by a store to
receive payments through electronic mediums like credit cards. It can be
considered as a virtual bank account that receives electronic money.
Modem: Acronym for Modulator-Demodulator. It is hardware required
to access Internet through a telephone line.
Network: Group of computers or devices
connected with each other. A network is used to transfer data within the
Order Tracking: The process of tracing the status of particular
order placed by a customer in a web store.
Payment Gateway: A computer system that acts as a mediator
between a merchant account and online storefront. Payment gateway is
used in authentication of credit card information and real-time charging
from a credit card.
PIN (personal identification number): An alphanumeric or numeric
code used to verify the identity of an individual attempting to use a
credit card, debit card, or other account
Secure server: A Web server or other computer connected to the
Internet that is capable of establishing encrypted communication with
Shipping Provider: An organization that provides the services of
physically transporting the goods ordered on the Internet, to the
address specified by a buyer.
Shopping cart program: A software package that runs as part of a
Web site to collect and record purchasing decisions by a visitor.
SSL: Secure Socket Layer. It’s a protocol designed for secure
transfer of Information over the Internet.
Transaction fee: A charge for each credit card transaction
Website: A collection of files organized in a structure that can
be read through a browser. The domain name given to a website is the
unique identification of a website in the World Wide Web.