1. Hello. It’s Frank from Easypak here. I’m phoning about the quote you gave us for the plastic. Can you just confirm if the quote is per kilo or per case? Thanks a lot. Could you either give me a ring back or drop me an email?. Cheers. 2. Jonathan, it’s Peter Daily. I’ve spoken to our warehouse manager about the German consignment and he said we dispatched the goods last Friday. Monday was a holiday which may explain the delay, but you should receive it any time now. Let me know if I can help with anything else. Bye bye now. 3. Hi it’s Sandy. I’ve booked you in the Olympus from the 14th to the 18th, but there’s a dentist’s convention going on that week so it’s going to be rather busy. You’re flight leaves at 9am the tickets are on your desk. Have a good trip Michael and I’ll see you when you get back. 4. Hi Chris, it’s Judy. Look, I’m afraid I can’t make it on Tuesday. Something has come up. Can we put it off until Thursday at the same time? Let me know if that’s okay with you and I’ll get in touch with Simon and David to see if they can make it. 5. This is Jim Fairfax from Nightlife Magazine. Look, we’ve just received next month’s issue and the colour’s all off. Some of the photos have an orange tinge to them and on the two back pages there are lines of smudged text. We can’t send them out like this, and this isn’t the first time it’s happened. Can you give me a ring as soon as you can, please. My number’s 0881 356 3847.