- Good afternoon, Asia Today. How can I help you?
- Hello, I’d like to speak to Alfredo Spinetti please.
- One moment sir, I’m putting you through.
- Thank you.

- Hello, is that the advertising department?
- Yes, Tania speaking. How can I help you?
- I’d like to speak to Alfredo Spinetti
- I’m afraid he’s in a meeting at the moment. Can I take a message?
- Yes please. I’m calling about our last advertisement that appeared in the European edition of Asia Today. I’m afraid there’s been some confusion and the ad you printed was intended for the South American edition.
- Right. Can I have your name please?
- Yes, it’s Tony Snackerfinson
- Could you spell your surname for me please?
- Certainly, it’s Snackerfinson S-N-A-C-K-E-R-F-I-N-S-O-N
- Thank you, and the name of your company?
- Nokia UK
- Right, and can you give me the date of the edition which had the error?
- Yes, it was last months…er…the February edition.
- And the problem is that the ad. we published in the European edition should have been in the South American edition of the magazine?
- That’s correct.
- Okay then. Can I take your phone number please?
- Of course, it’s international code 0044 then 0207 7603395.
- Can I read that back to you? 0044 0207 7603395.
- That’s right.
- Thank you. I’ll make sure Alfredo gets the message and he’ll ring you as soon as possible.
- Thank you very much.
- You’re welcome. Goodbye.
- Bye.

0 is pronounced 'oh' in the UK and 'zero' in the USA

3044931 - Three oh double four nine three one (UK) / Three zero double four nine three one (USA)