Hello. Can I help you?   Yes please, I’d like to speak to Michelle Grant   I’m afraid she’s out of the office at the moment.   Would you mind taking a message? This is Dave Winter. Could you ask her to ring me after lunch?   I’m sorry, I didn’t catch your surname.   My name’s Winter. Dave Winter.   Can I take your phone number please?   Certainly, it’s 0208 495 6737   Right, that’s fine. I’ll make sure she gets the message.   Thank you for your help. Bye.   You’re welcome. Bye now.