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Choose the best verb for each expression. Follow the example.
| who's calling? |
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1º
Listen to check
2º
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| a message? | ||||||
| I | a message with you? | |||||
| to you on that? | ||||||
| the manager? | ||||||
| Can | ||||||
| please? | ||||||
| a moment? | ||||||
| You | to me? | |||||
| I called? | ||||||
| your name, please? | ||||||
| me please? |
Now look at the following answers and write an appropriate question from
the previous exercise. Follow the example.
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Sure, but he won’t be back until late this afternoon. |
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1.
Yes, can you tell him Maria Gonzalez called? |
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2.
Yes, of course. When would be a good time? |
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3.
I’m sorry, she’s in a meeting at the moment. |
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4.
SORRY, IS THAT BETTER? |
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5.
Yes, it’s Don Price from Motorola. |
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6.
It’s Wealand, W-E-A-L-A-N-D. |
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7.
Sure, when can I expect to hear from you? |
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8.
Of Course, just a second, I’m looking for a pen. OK, go ahead. |
Listen to some possible answers.
Here are some more expressions.
Listen to some mini dialogues and repeat them.
| ASKING | SAYING YES | SAYING NO |
| Can you…? Could you…? Would you…? May I…? Can I…? Could I….? |
Yes, of course. Sure, go ahead. Yes, certainly. |
I’m afraid… I’m sorry but… |
|
Good morning, could you put me through to the accounts department,
please? Yes, of course. Please hold the line. - May I have your name and address? Yes, certainly, it’s Sandra Davies, 34 Cambridge Street, London SW1 - Hello. Can I speak to Jim Robbins, please. I’m afraid Jim’s not in the office today, can I take a message? Good afternoon, could I speak to the person in charge of new business, please? I’m sorry but Mr. Kent is out of the office at the moment. Would you like to leave a message? |
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