Curso de Inglés Comercial y de Negocios

Match the phrasal verbs on the left with the correct meanings. Follow the example.

Decide if the following sentences are true or false.

1. If you get through to someone you need to telephone them again later.
2. You should ask someone to speak up if they can’t hear you.
3. When a person promises to get back to you, you can expect to hear from them again.
4. If a secretary cannot turn you on immediately, she may ask you to hold on.
5. It’s a good idea to pick up the phone when it’s not ringing.
6. If you get cut off you should phone back as soon as you can.
7. You should always ask someone to look up if you can’t hear them.
8. Don’t hang up in the middle of the conversation. Wait until the end.

Complete the following sentences with a phrasal verb from exercise 1 in the correct tense.

1. I don’t have my accountant’s number with me, but I’ll it when I get home and I’ll you.
2. It’s not easy to to the hospital. The line’s always busy.
3. I’m afraid I can’t hear you, can you please?
4. Just a moment sir, I’m you to our sales department.
5. Hello, it’s me again, I think we got .
6. This is a terrible connection. Look, why don’t you and I’ll you .
7. I’m afraid Mr. Gomez isn’t at his desk at the moment. If you’d like to for a moment, I’ll see if I can find him.
8. I wish someone would the phone. It’s been ringing for ages.

Listen and repeat

British English		American English
To ring (s.o.) To ring up (s.o.) To ring (s.o.) up To give someone a ring		To call (s.o) To call up (s.o) To call (s.o.) up
To give (s.o.) a bell To give (s.o.) a buzz	informal	(s.o.= someone)

Listen and repeat.

Transcription

- I’ll give Simon a ring and see if he’s busy.
- Can you ring me tomorrow morning?
- When’s a good time to give you a ring?
- I’ll give you a buzz as soon as I get to the hotel.
- What time is she going to phone?
- Call me sometime.
- Would you mind ringing Jane for me and see if she’s finished the report?

to receive a call: recibir una llamada
make a call: hacer una llamada, telefonear
to return somebody's call: devolver una llamada
call centre: central de atención telefónica
call forwarding: desvío de llamada
call waiting service: servicio de llamada en espera
caller: persona que llama por teléfono
call box (telephone box): cabina telefónica
phone bill: factura telefónica
phone call: llamada telefónica
phone company: compañía telefónica
phonecard: tarjeta telefónica
answering machine / answerphone: contestador automático
telephone directory: guía telefónica
telephone exchange: centralita
telephone operator: telefonista, operadora
telephone subscriber: abonado
mobile, mobile phone (UK) / cell, cellular phone (USA): teléfono móvil